May 2, 2020
Dear Valued South Coast Gardens Customers and Clients,
Our team here at South Coast Gardens (SCG) hopes that this updated message finds you and your family safe and well. April 2020 will be remembered as a challenging month for us all and much more so for those who have been more directly impacted by the virus. We continue to admire the dedicated work of all front line workers in health care and essential services as they put their own lives on hold and find ways to cope with stress and long hours. We also thank many of you for your messages of encouragement and kind offers of assistance over the past several weeks. We’ve missed working in your gardens.
Now for some good news! On Friday, May 1st the Government of Ontario announced that it is permitting garden centres, property maintenance (lawn care) and landscaping companies to resume work starting Monday, May 4th under strict operating protocols and guidelines to address ongoing COVID 19 health concerns. At SCG, we are focussed on the health and safety of our employees, clients, and valued partners. We will continue to adjust and update our daily routines in order to be in compliance with all public health guidelines.
For customers who wish to purchase plants at SCG, please note that we will begin contactless curbside pick-up on weekends starting Saturday, May 9th. We will also offer limited contactless plant delivery services in Norfolk County. In both cases plant orders must be placed at least 24 hours in advance. Once the order is confirmed, specific curbside pick-up times will then be arranged. If you have an interest in such services, please email us (email address below) and Kevin will follow up with you.
With regard to our landscaping work, our short-term priorities will be to complete any spring clean-up and time-sensitive yard maintenance tasks that were scheduled for late March and April. We will then move on to new landscaping projects. Most importantly, before we show up at your property, we will contact you to address any concerns you may have with us working in your gardens. We will be strictly observing physical distancing and ask that if you wish to discuss work with us in the gardens that it be conducted at a respectful distance. Lastly, it seems the weather is forecast to revert back to early April conditions starting May 5th for an extended period. Plant installation will therefore be better scheduled after mid-May to avoid the upcoming frosty nights. We thank you in advance for your patience as we find our path forward and get better acquainted with the ‘new normal’!
Kevin Kavanagh, B.Sc., M.Sc.Tel: 647-408-9361 or email at firstname.lastname@example.org@kwic.com